Please read these terms and conditions prior to making payment for the package you purchased. Payment received for the support package purchased will serve as acknowledgement of the terms and conditions below:
Thank you for considering working with Anahita Bhatia. Support from Anahita is not a substitute for medical, nutritional, lactation, psychological, therapeutic care, and it is also not a substitute for counselling, diagnosis, treatment or any other type of medical care. Please consult your doctor or other suitably qualified professional if you have any concerns regarding you or your child’s health or wellbeing.
Coaching with Anahita is educational, informative and supportive. Anahita does not guarantee a particular outcome or result, or within a particular timeframe. Anahita does not endorse or recommend night weaning for babies and children under 12 months, unless there are specific circumstances which make this necessary. She also never uses cry-it-out, or modified versions of it.
Anahita will endeavor to provide you with current, evidence-based, compassionate, developmentally and age appropriate, respectful information that fits with your parenting style and does not compromise attachment or responsive parenting. Anahita will not ask you to do anything you do not feel comfortable with, and there will never be a requirement for you to stop breastfeeding or bed-sharing (when applicable) as long as this is in the best interests of you and your child.
Equality and non-discriminatory practice
Anahita promotes an inclusive, non-judgmental service, and will not knowingly discriminate against anyone on the basis of their race, sexual orientation, parenting style, disability, cultural beliefs, marital status or religion. If there is anything you would like Anahita to be aware of, please make this clear at the beginning of the consultation.
Scope of practice
By choosing to work with Anahita, you understand that she will not tell you what to do, but will work with you to find a solution that is sustainable for your family. Anahita will make suggestions and provide education and information based on her training and experience. You are responsible for whether you choose to implement any suggestions offered.
Postpartum Doula, Gentle Sleep and Parenting Support for Families In particular, by choosing to work with Anahita, you agree that:
1. You will work within safe sleep guidelines
2. You will disclose any relevant medical problem that may have a bearing on sleep
3. You understand that Anahita is concerned for the welfare of your child, she has a
duty to report this to the relevant health and/or safeguarding service in your local
area. This will always be with your knowledge except in cases where the immediate
safety of the child takes priority
4. You understand that you will be providing certain personal details which I am
required to keep. All information is stored on a password drive and will never be
shared with any other third party.
5. Your sleep support is bespoke to you, and should not be shared with other third
parties, as the information may not be relevant.
It is your parental right to cancel at any time if you do not feel that sleep coaching is right for you or your child. For cancellations made more than 48\hours before, or for re-scheduled appointments due to illness etc there is no charge. For cancellations less than 48 hours prior to the appointment, a 50% refund will be issued. If Anahita has to cancel, she will offer an alternative appointment which will be mutually convenient to both parties. If, after reading your sleep diary, Anahita genuinely feels that a different approach with an alternate practitioner would be more in your interests, then she will issue a full refund, regardless of how soon the appointment is.
Follow up and availability
Anahita will provide support as set out in the package you have purchased. If applicable, Anahita will send a written summary of the consultation, with the suggestions discussed in the meeting, within 3 working days of the appointment. Anahita generally does not work on Sundays and public holidays, and therefore any contact on these days will be answered on the next working day.
All packages with follow up support must be utilized within the period of time specified in the package purchased. In case of illness, Anahita would be happy to offer an extension of up to 2 weeks.
Anahita will let you know when your follow up package is drawing to a conclusion. You can purchase additional follow up if required, though this is rarely necessary. If you do not answer calls or emails, or initiate contact, then it will be assumed that you no longer need or want sleep support.